Palmetto Care


Palmetto Care

Palmetto Care is FREE with every new bike purchase at Trek Bicycle Stores of Charleston!

Palmetto Care Includes:

• Lifetime Frame Warranty from Trek

• 1 Year Parts Warranty from Parts Manufacturer

• FREE 30 Day Check Up - bring your bike back to us after 30 days for a quick safety check & free round of adjustments

• Lifetime Brake & Derailleur Adjustments

   *Excludes labor/repairs for third-party vendors and accessory purchases

Palmetto Care+

Palmetto Care Plus can be purchased with your new bike (or within 60 days of purchase*). This extended service plan covers wear and tear and provides you with discounted parts and labor for as long as you own the bike.

To upgrade to Palmetto Care Plus, you pay 10% of your new bike’s MSRP (minimum of $50; maximum of $350).

*The program can be purchase after the 60 day period if the bike is in new condition or the customer covers the cost of repairs to get bicycle into like-new condition prior to enrollment.

Palmetto Care Plus Includes*:

• 50% Discount on Install Labor

• 25% Discount on Most Parts

• 10% Discount on Wheels, Power Meters & Suspension

   *Excludes labor/repairs for third-party vendors and accessory purchases

Palmetto Care Plus Also Covers:

• Wear & Tear

• Crashes

• Upgrades

• Loaner Bikes (when available)

• Deposit Fee for Work Order Scheduling

• Priority Scheduling on Repairs

Attention Bike Owners! Here are other useful programs we offer: